The B2B payments segment is one that has long relied on manual processes and legacy technology. Today, however that ecosystem is advancing at good pace, using more modern tools and methods⚙️.
Endava recently released their Global payments report, which gives a good update on today’s trends in business-to-business (B2B) payments on a worldwide scale🌍. The report covers:
➡️The challenges of operating manual processes;
➡️The benefits of digitisation;
➡️And what payments could look like in the future in the B2B segment.
Some of the highlights:
⚙️Whilst there is a great disparity in digital adoption across B2B payments, with some countries still heavily reliant on cash and others operating nearly cashless, checks and cash are however no longer the dominant methods they once were (i.e. roughly 20% of global payment volume combined).
⚙️Countries where cash and checks remain dominant maintain paper-based processes because of supplier demand and convenience.
⚙️Locations where electronic payments are the norm, they have achieved digitisation by combining government leadership and private sector fintech innovation.
At regional level:
🔍 North America still uses a high volume of checks to pay suppliers (16%).
🔍 In Europe, next-day bank-to-bank transfers and cards represents a larger volume of payments than in any other region.
🔍 Cash and checks are also at a lower volume in Europe than in any other region.
🔍 Cash transactions in MEA are high, as is the usage of alternative methods, which can include cash-on-delivery.
🔍 Adoption of cryptocurrency is also higher in the B2B segment in the MEA region than in other regions.
🔍 Close to 25% of B2B payments in Latam are sent via next-day ACH and 12% are sent via RTP.
🔍 The B2B payments trends in Asia-Pacific are varied. Overall, the area is advanced, especially regarding digital wallet but this is also balanced with many countries sitting at opposing ends of the digitisation spectrum. Small- and medium-sized businesses rely more on cash and checks than larger companies.
At Industry level:
💡 The insurance industry in Europe is trailing others in making electronic payments. Insurers sent more paper-based payments with checks and cash and less using RTP and ACH than the average European business.
💡Retailers use cash and physical cards for more transactions than nearly any other industry.
💡 The tech industry uses more modern payments means.
More details covered in Endava report.
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